Digitize order processing without switching ERP
Between order receipt and shipment, an order passes through several departments. Where it gets stuck, usually nobody knows exactly until a customer calls. Onagero makes this path visible and answers the question about the delivery date before it is asked.
- Runs on your server
- Your ERP stays
- GDPR ready
- First result in weeks
In short
With Onagero, inside sales and work preparation build tools from the timestamps your ERP already sets: a lead time analysis from order to shipment and a delivery date information tool for sales and inside sales. The ERP stays the leading system; Onagero only reads.
Tasks in Order processing
Each task is a possible pilot with its own goal and its own acceptance.
Analyze lead time
Onagero reconstructs the path of every order from the timestamps in your systems: order creation, release, material availability, production start, confirmations, shipment. The tool shows …
Learn more →Delivery date information
With Onagero, your inside sales team builds a delivery date information tool for itself and for sales: for each order item it shows the current production status, open operations, material …
Learn more →What matters
Timestamps exist, but are scattered
Order created, material ordered, production started, confirmation, shipment: these points in time sit in different tables. Put together, they give the path of every order.
Idle time is the biggest unknown
Processing times are usually planned. The time an order sits between two points is not. This is exactly what the tool makes visible.
An answer needs a status
A delivery date answer is only as good as the latest confirmation. That is why every answer states the data status it is based on.
Typical mistakes
- Measuring lead time as an average across all orders, although rush orders and blanket order call-offs run completely differently.
- Letting inside sales give an answer whose data status they cannot see.
- Drawing process models instead of evaluating the actual timestamps.
Start with one problem.
Keep the capability.
No AI transformation. One real process, solved on your data in a few weeks. Your team solves the next one itself.
Questions about AI in Order processing
Is this process mining?
The result is similar: you see the actual path of an order through your systems. The difference from a process mining license: the result is a tool for a specific question, not an analytics platform.
Does Onagero change delivery dates in the ERP?
No. Your people maintain dates in the ERP. Onagero shows where a date is at risk.
Can customers see the answer directly?
Not in the pilot. Tools are internal. A customer interface would be a project of its own with its own review.
What if confirmations are posted late?
Then the answer is correspondingly old, and the tool says so. Often this visibility is the first reason to improve discipline in reporting confirmations.
Which problem would
your team solve first?
Show us a real process. We will show you how it could look with Onagero.
Book a demo →