Delivery date information: inside sales answers without asking around
A customer asks when their goods will arrive. Inside sales asks production, production checks, and the answer comes in the afternoon. Onagero gives it immediately, with the status it is based on.
- Runs on your server
- Reads only, never writes
- GDPR ready
- First result in weeks
In short
With Onagero, your inside sales team builds a delivery date information tool for itself and for sales: for each order item it shows the current production status, open operations, material availability and the confirmed date, with a notice when the date is at risk. Every answer states its data as-of date.
How your team describes it
Your experts say what they need in their own words. Onagero finds the right data and builds the tool in a test stage; after your release it runs in operation.
„When a customer calls, I want to see immediately where their order stands and whether the date holds.“Delivery date information, as a tool in the browser
What the tool takes over
Three steps done by hand today. The tool your team builds with Onagero then does them itself.
Merging status
Order item, production order, confirmations and material on one page.
Showing risk
If open operations or missing material make the confirmed date unlikely, the item is flagged, with the reason.
Answering questions
Inside sales can ask in their own words, for example “what is due this week for customer X?”. The answer points to the items.
Typical situations
This is what the value looks like day to day.
Customer call
Inside sales sees the status while the customer is still on the phone.
Friday list
Which items due next week are at risk? The list is ready on Friday morning.
Field sales on the road
The status of an order in the browser, if your network allows access.
Production relieved
Fewer queries from sales, because the answer is already visible.
Which data is needed
- Open order items with confirmed date
- Production orders, operations and confirmations
- Material reservations and stock levels
- Shipping data
Only what your IT releases is read. Names are masked in the development stage. How the data path works
What you end up with
A tool for inside sales and sales that shows status, open steps and date risk for each item, lists at-risk items in advance and answers questions in your own words, always with the data as-of date.
Start with one problem.
Keep the capability.
No AI transformation. One real process, solved on your data in a few weeks. Your team solves the next one itself.
How your price is formed
After the demo you get a fixed offer. Scope, goal and price are set in writing before it starts.
One real problem, the data sources it needs, your Onagero environment on your server, and the first solution, built with your team and measured against the agreed goal.
- Scope, goal and price in writing before the start
- First running solution in a few weeks
- Your data and results stay exportable at any time
Operating the platform on your server: monitoring, reviewed updates, backup and rehearsed recovery, and maintenance of the connections when systems change.
- Begins only once the start has reached its goal
- Your team builds further solutions itself, in the same environment
- Roles, releases and logs included
What you can rely on
The tool reads, computes and shows. These things it never does, and that is in the contract.
- Onagero sends no answers to customers. Your inside sales team gives the answer.
- It does not move dates and does not reschedule.
- It gives no answer that is more recent than the latest confirmation.
Questions about Delivery date information
How accurate is the date forecast?
It is an estimate from open operations and material, nothing more. How well it hits, we measure in the pilot against the actual delivery dates.
Can customers query this themselves?
Not in the pilot. A customer interface is a project of its own with its own security review.
What if production confirms late?
Then the answer is old, and the tool says so. It does not guess.
Does this work with several plants?
If the plants’ data is reachable, yes. For the pilot we recommend one plant.
A direct line
Write two sentences about Delivery date information. You get an answer from a person who builds the tool themselves.
Prefer something structured? The fit check asks seven questions and tells you right away whether a pilot fits.
Which problem would
your team solve first?
Show us a real process. We will show you how it could look with Onagero.
Book a demo →