Monitor order backlog: one figure for sales and production
Sales says the backlog is growing. Production says it delivers everything on time. Often both are right, because they count different things. Onagero defines what is counted and shows it to both.
- Runs on your server
- Reads only, never writes
- GDPR ready
- First result in weeks
In short
With Onagero, your sales team builds an overview of the order backlog from your open order items: by customer, item group, requested and confirmed date, with the bottleneck where the orders are waiting. The definition of backlog is set once and applies to everyone.
How your team describes it
Your experts say what they need in their own words. Onagero finds the right data and builds the tool in a test stage; after your release it runs in operation.
„Show me the backlog per customer, counted the way we agreed with production, and what the orders are waiting on.“Monitor order backlog, as a tool in the browser
What the tool takes over
Three steps done by hand today. The tool your team builds with Onagero then does them itself.
Defining
What is a backlog: measured by requested date or by confirmed date, from which day? The definition is stored in the tool.
Assigning
Open items are assigned to the operation where they are currently waiting. That makes the bottleneck visible, not just the quantity.
Tracking
The backlog over the weeks, per customer, so that a trend is noticed before a customer reports it.
Typical situations
This is what the value looks like day to day.
Customer call
Sales sees all open items of the customer with date and status before calling.
Capacity round
Production sees which operation holds the most delayed items.
Quarter-end
Which orders can still be delivered this quarter? The list is there, with the data as-of date.
Escalation
A major customer complains. The history of their dates shows since when things have been tipping.
Which data is needed
- Open order items with requested and confirmed date
- Production orders and their status
- Confirmations per operation
- Deliveries and partial deliveries
Only what your IT releases is read. Names are masked in the development stage. How the data path works
What you end up with
A daily overview in the browser: backlog per customer and item group, trend over the weeks, bottleneck per item. Sales and production see the same figure with the same definition.
Start with one problem.
Keep the capability.
No AI transformation. One real process, solved on your data in a few weeks. Your team solves the next one itself.
How your price is formed
After the demo you get a fixed offer. Scope, goal and price are set in writing before it starts.
One real problem, the data sources it needs, your Onagero environment on your server, and the first solution, built with your team and measured against the agreed goal.
- Scope, goal and price in writing before the start
- First running solution in a few weeks
- Your data and results stay exportable at any time
Operating the platform on your server: monitoring, reviewed updates, backup and rehearsed recovery, and maintenance of the connections when systems change.
- Begins only once the start has reached its goal
- Your team builds further solutions itself, in the same environment
- Roles, releases and logs included
What you can rely on
The tool reads, computes and shows. These things it never does, and that is in the contract.
- Onagero does not move dates and does not prioritize orders itself.
- It shows no statement on ability to deliver that goes beyond the data as-of date.
- It does not replace detailed scheduling.
Questions about Monitor order backlog
Isn’t this just an ERP report?
An ERP report shows open items. The tool links them with the production status, sets a shared definition and shows the trend. This link is often exactly what is missing.
How do you handle blanket orders?
Call-offs and blanket orders are counted separately. We define the rule together with you.
Can the tool warn?
Yes: customers whose backlog exceeds a threshold you set are flagged at the top of the overview.
How current is the overview?
As current as the latest confirmation. The status is shown above the view.
A direct line
Write two sentences about Monitor order backlog. You get an answer from a person who builds the tool themselves.
Prefer something structured? The fit check asks seven questions and tells you right away whether a pilot fits.
Which problem would
your team solve first?
Show us a real process. We will show you how it could look with Onagero.
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